Delete your account

Email contact@useomnireach.com from the address you sign in with, and ask us to delete your account. Sending it from your sign-in address is how we verify the request — if you cannot, write from any address and we will verify another way before deleting anything.

You do not need an active subscription, and you do not need to sign in to make the request. We confirm by email when the deletion is done.

Your account, and — if you are the last owner of a workspace — that workspace and everything in it: contacts and lists, campaigns and their sequences, drafted and sent message history, connected LinkedIn and email sender records, saved signals, API keys, and your notification and personalization settings.

Connected accounts are disconnected as part of this. Deleting your OmniReach account does not delete anything held by LinkedIn, your email provider, or Stripe — those are separate services with their own controls.

If you belong to a workspace someone else owns, deleting your account removes you and your personal data from it. The workspace and its campaigns continue to belong to its owner.

We delete or de-identify personal information within 30 days of a verified request, with the exceptions below. These are the same periods set out in our privacy policy.

Billing and tax records are kept for up to 7 years, as Australian law requires. Security, rate-limit and API audit events are kept for up to 12 months. Minimal do-not-contact records are kept so that people who opted out of your outreach stay opted out — deleting your account must not undo someone else's opt-out. Anything needed to resolve an open dispute or meet a legal obligation is kept until that need ends, then deleted.

Provider logs, backups and disaster-recovery copies are removed on their normal rotation schedules and are not restored for ordinary product use after a verified deletion. Stripe and other providers may retain records they control where financial, fraud, security or legal obligations require it.

Deletion is permanent and we cannot restore a deleted workspace. If you want a copy of your data, ask for an export in the same email and we will send it before deleting.

If you only want to stop sending, you can pause every campaign and disconnect your senders from Settings without deleting anything — that stops all outbound immediately and keeps your history.

Anything unclear, write to contact@useomnireach.com, or see support.